Question 1

What happens when it doesn't know the answer?

Accepted Answer

It never guesses. It takes a full message or hands the call to you by the rules you set — so nobody gets a wrong price.

Question 2

Will my customers hate talking to a machine?

Accepted Answer

Callers get an instant answer instead of voicemail, and most just want their question handled. You can listen to every call and tell us what to change.

Question 3

What if it books something wrong?

Accepted Answer

It only books inside your rules: your hours, buffer times, and job types. You approve those rules before launch, and every booking sends a confirmation text.

Question 4

Can I hear my calls?

Accepted Answer

Yes. Every call is recorded, transcribed, and searchable in your dashboard, with the caller's name and number attached.

Question 5

Does it work with my current phone number?

Accepted Answer

Yes — you keep your number. You forward your line with one code, and you can turn forwarding off the same way any time.

Question 6

Do I have to change anything about how I work?

Accepted Answer

No. Start with after-hours only if you want. Your daytime routine stays exactly the same — you just stop losing the calls you never hear.